2nd Shift ( 3pm-11pm ) Guest Services Representative

SUMMARY: Accommodates guests of the hotel by performing the following duties: ESSENTIAL FUNCTIONS: Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Promptly and effectively deals with guest requests and complaints Answers and routes calls as appropriate; takes guest messages with accuracy Responsible for cash drawer contents and transactions during shift Maintains accurate records including cash flows, registration cards, reservation cards, and property walks Answers inquires pertaining to hotel services; registration of guests; and travel directions Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log May assist in replenishing continental breakfast as needed and keeps area clean Ensures common area/lobby is clean Performs laundry functions as directed All other duties as assigned This Company Describes Its Culture as: * Detail-oriented -- quality and precision-focused * People-oriented -- supportive and fairness-focused * Team-oriented -- cooperative and collaborative This Job Is: * Open to applicants who do not have a high school diploma/GED * A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more * A job for which all ages, including older job seekers, are encouraged to apply * Open to applicants who do not have a college diploma Job Types: Part-time, Full-time Pay: $12.
00 per hour Benefits: * Employee discount * Flexible schedule * Paid time off Schedule: * 8 hour shift Work setting: * In-person Work Location: In person