Customer Service Intake Specialist

\*\*Customer Service Representative\*\* \*\*Duties:\*\* - Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns - Handle customer complaints and provide appropriate solutions and alternatives within the time limits - Upsell products and services to customers when appropriate - Perform data entry tasks accurately and efficiently - Make outbound calls to follow up with customers or to conduct surveys - Communicate effectively with customers, both verbally and in writing, in English and Spanish - Analyze customer needs and recommend suitable products or services \*\*Skills:\*\* - Strong sales and customer service skills - Fluent in English and Spanish, both written and verbal communication - Proficient in data entry and able to type accurately - Comfortable making outbound calls to customers - Ability to upsell products or services effectively - Multilingual abilities are a plus If you are a highly motivated individual with excellent communication skills, both in English and Spanish, and have a passion for providing exceptional customer service, we want to hear from you! As a Customer Service Representative, you will have the opportunity to work in a dynamic team environment, interact with diverse customers, and contribute to the success of our company.
Please note that this position does not require any contact information.
To apply for this position, please submit your resume through our online application portal.
We look forward to reviewing your application! Job Type: Full-time Pay: From $13.
50 per hour Expected hours: 40 per week Benefits: * Flexible schedule * On-the-job training * Paid time off Experience level: * 1 year Shift: * 8 hour shift * Day shift Weekly day range: * Monday to Friday * No weekends Work setting: * In-person * Office Ability to Commute: * Kenton, OH 43326 (Preferred) Ability to Relocate: * Kenton, OH 43326: Relocate before starting work (Preferred) Work Location: In person