Client Service Coordinator

Seeking a Client Service Coordinator for a busy and well-established Independent Insurance Agency in Lima, Ohio.
Candidates should be highly motivated, hardworking, great with people, and enjoy having fun in a positive working environment.
*Essential Duties and responsibilities include the following:* * Greet clients with a friendly and welcoming disposition to relay a positive first impression.
* Answer inbound calls professionally and efficiently with a uniform, warm greeting.
* Provide a wide variety of confidential, administrative, and clerical support to account managers and agents, as needed.
* Address Customer Inquiries regarding their accounts including processing payments.
Maintain customer files and document them accordingly.
* Identify appropriate follow-up of client activity.
* Process and distribute mail.
*Preferred Qualifications:* * Prior customer service experience, preferably in an insurance or financial industry setting.
*Required Qualifications:* * Possess knowledge of Windows, Microsoft Word, and Excel as well as general computer knowledge.
* Demonstrate quality communication skills.
* Willingness to work closely with others.
* Display strong organizational and enthusiasm skills.
* Eager and ready to learn.
Job Type: Full-time Pay: $14.
00 - $16.
00 per hour Benefits: * 401(k) matching * Flexible schedule * Paid time off * Professional development assistance Schedule: * 8 hour shift * Day shift * Monday to Friday Education: * High school or equivalent (Preferred) Work Location: In person